Technical Support.

When you need support, we are here to help. At SEKISUI Diagnostics, we offer exceptional service and support to assist our customers every day, such as: 

  • Utilizing the Net Promotor Score (NPS) to monitor and analyze our performance based on our input constantly. 
  • Setting our core metrics to exceed the industry standards in customer satisfaction ratings. 
  • Providing talented Technical Service teams, which are experienced and trained Medical Laboratory Professionals (MLP) who understand the needs of our customers.

Technical Support

Contact our technical services teams.

Point of Care Testing

Contact our Technical Services Team today. 

Our Point of Care team is staffed by Medical Laboratory Professionals to provide the support you need- from test selection and product training, though to patient care.

Toll Free: 800-332-1042

Phone: +1- 781-652-7800

Hours of Operation: 8:30am-5pm EST Mon-Fri