SEKISUI Diagnostics experienced an email service disruption related to a Microsoft outage.

Emails and orders submitted during the outage will be processed as email service is restored. If you have an urgent order or require immediate technical support, please contact us by phone to ensure we have received your order:

For US/Canada:

Urgent Orders / Customer Service: 800-332-1042, Option 2
Technical Support: 800-332-1042

• Option 3 for Rapid Tests/ Point of Care
• Option 4 for Clinical Chemistry

For Enzymes/EMEA IVD (UK team):

Technical support or customer support: 44 1622 607800

For SD GmbH (Germany):

Technical support or customer support: +49 6151 3598520